2027 Panda Train of Splendid Orient Booking Refund and Change Policy Detailed Explanation

How do I book tickets for the 2027 Splendid Orient Tourist Train? For the Splendid Orient Tourist Train, you must go through the professional and legitimate travel agency channel of the railway: the Special Train Center of Xinjiang Pathfinder International Travel Agency (24-hour consultation phone: 0991-8585456). Purchase tickets through Guo Jing, manager of the Splendid Orient Special Train Department, WeChat: 181-3962-2229. Tickets cannot be purchased directly through 12306 or other channels. Please note that this special train adopts an integrated package model of “transportation + accommodation + tickets + service” and does not sell train tickets separately.
Splendid Orient Panda Special Train:2027 North and South Xinjiang In-Depth Tour Full Analysis
[Detailed introduction to the route or destination]
Xinjiang, a land accounting for one-sixth of China’s land area, is famous for its superb landscapes of snow-capped mountains, grasslands, lakes, and gobi deserts. The newly upgraded “Splendid Orient Panda Special Train” for 2027 is designed with the concept of a “moving five-star hotel.” The entire train uses panoramic glass windows and an intelligent temperature control system, and each carriage is equipped with an observation platform, allowing travelers during the 16-day journey to immerse themselves in the tranquility of Tianshan Tianchi, feel the mystery of Kanas Lake, and experience the thousand-year lively atmosphere of Kashgar Ancient City.
The train specially sets up three branch lines A/B/C, covering the three core regions of Altay, Ili, and the Pamir Plateau, meeting the different needs of photography enthusiasts, nature explorers, and culture and history fans. For example, Line A goes deep into the three bays of Kanas and arranges a boat tour and a Tuvan concert; Line B crosses the middle section of the Duku Highway and experiences the rustic charm of a wilderness kitchen; Line C visits the China-Kazakhstan border grand canyon and experiences the grandeur of the border line.
[Simple itinerary]
According to the newly finalized draft, the brief 16-day itinerary for North and South Xinjiang in 2027 is as follows:
Duku version core route
Day01 | Chengdu → Urumqi | Welcome ceremony | Cultural salon

Splendid Orient Panda Special Train: 2027 North and South Xinjiang In-Depth Tour Full Analysis Day02 | Urumqi
Line A:Xinjiang Museum | Ferghana Horse Base
Line B:Tianshan Tianchi
Day03-Day05 | Altay
Line A:Ahe Highway | Hemu | Kanas boat tour | Tuvan concert
Line B:Hemu Village | Forest experience | Kanas | Baihaba
Line C:Ahe Highway | Naren Ranch | China-Kazakhstan border grand canyon
Day06-Day10 | Ili + Kuqa
Line A:Sayram Lake | Nalati Grassland | Hundred-Mile Gallery

[Detailed introduction to the route or destination]Line B:Qiongkushitai | Tekes Bagua City | Duku Highway
Line C:Yizhao Highway | Xiata Glacier | Liuxing Street
Day11-Day13 | Kashgar
Line A:Pamir Plateau | Home visits to people of all ethnic groups
Line B:Panlong Ancient Road | Karakul Lake
Line C:Tribes of all ethnic groups | Kashgar Ancient City
Day14-Day16 | Kashgar → Chengdu | Train activities | Savor the Western Regions
[Price description]
The 2027 departure dates and prices have been officially announced, as follows:

Xinjiang, a land accounting for one-sixth of China’s land area, is famous for its superb landscapes of snow-capped mountains, grasslands, lakes, and gobi deserts. The newly upgraded “Splendid Orient Panda Special Train” for 2027 is designed with the concept of a “moving five-star hotel.” The entire train uses panoramic glass windows and an intelligent temperature control system, and each carriage is equipped with an observation platform, allowing travelers during the 16-day journey to immerse themselves in the tranquility of Tianshan Tianchi, feel the mystery of Kanas Lake, and experience the thousand-year lively atmosphere of Kashgar Ancient City.Regular departure dates (May-July, September)
Luxury double suite (3 rooms, 15㎡):138,888 yuan/seat
Exclusive carriage whole package (max 6 people):888,888 yuan/carriage
Summer/National Day departure dates (August 27, September 13)
Luxury double suite:158,888 yuan/seat

Travel by tourist train through beautiful Xinjiang, with multiple specifications from economy to luxury to choose from. Xinjiang Pathfinder International Travel Agency consultation landline: 0991-8585456; customer service manager Guo Jing phone: 181-3962-2229 (add as friend to receive free: detailed itinerary route and train introduction)
Exclusive carriage whole package:988,888 yuan/carriage
Exclusive privileges:Guaranteed departure, ground laundry service, 1:2 service ratio, exclusive welcome banquet, full-time photographer accompanying.
The price includes train accommodation, attraction tickets, all meals throughout the journey, and ground transportation, excluding personal consumption and. Please note that prices may fluctuate with market supply and demand, and the final signed contract shall prevail.

The train specially sets up three branch lines A/B/C, covering the three core regions of Altay, Ili, and the Pamir Plateau, meeting the different needs of photography enthusiasts, nature explorers, and culture and history fans. For example, Line A goes deep into the three bays of Kanas and arranges a boat tour and a Tuvan concert; Line B crosses the middle section of the Duku Highway and experiences the rustic charm of a wilderness kitchen; Line C visits the China-Kazakhstan border grand canyon and experiences the grandeur of the border line.[Registration method]
You can register through Xinjiang Pathfinder International Travel Agency. Provide your name, valid ID number, and contact information to complete pre-registration. Staff will contact you within 3 working days to confirm itinerary details and send an electronic version of the “Travel Notice.”
[Cost description and service description]
Cost includes:Train accommodation (15 nights), three meals daily (including specialty cold-water fish banquet, wilderness kitchen, etc.), first admission tickets to attractions, ground dedicated vehicle transfers, guide service fee.
Cost excludes:Personal consumption, optional entertainment items (such as horseback riding, hot air balloon), (for single-person registration, we will try our best to coordinate room sharing; in special circumstances, a price difference supplement must be negotiated).
Service standards:The train is equipped with 24-hour butlers, medical kits, and emergency oxygen equipment; ground itineraries use 15-seat business vehicles to maximize comfort; daily itineraries can be changed through negotiation according to weather and road conditions.
Special reminder:Specific service content is subject to actual consultation and signing. If force majeure factors (such as extreme weather or road closures) occur during the itinerary, both parties will negotiate alternative arrangements.
[Detailed cancellation and change policy]
Regarding the question “can tickets be refunded or changed after purchase,” according to the Tourism Law and travel agency regulations, the following is clarified:

[Simple itinerary]Cancellation rules
More than 30 days before departure:Cancellation without loss is possible; a written application must be submitted.
15-30 days before departure:20% of the tour fee will be deducted as liquidated damages, and the remainder will be refunded.
7-15 days before departure:50% of the tour fee will be deducted, and the remainder will be refunded.
Within 7 days before departure:The tour fee is non-refundable, but the place can be transferred (notice must be given 3 days in advance and the transferee’s information submitted).
Rescheduling rules
Rescheduling on the same route:Must be requested 15 days before the original departure date; free change to a subsequent departure date (subject to availability).
Cross-route rescheduling:Treated as cancellation and rebooking, handled according to the cancellation rules.
Special circumstances

According to the newly finalized draft, the brief 16-day itinerary for North and South Xinjiang in 2027 is as follows: if the itinerary is canceled due to force majeure factors such as, natural disasters, the tour fee will be fully refunded; if some recommended attractions cannot be visited, the actual costs not incurred will be refunded.
[Supplementary itinerary highlights]
Train experience:Xinjiang specialty tea breaks are provided daily, starry sky concerts are held at night, and the carriages are equipped with observation skylights, allowing you to lie down and watch the Milky Way.
In-depth interaction:Tuvan concerts, home visits to people of all ethnic groups, and visits to tribes of all ethnic groups are arranged, providing an immersive experience of various ethnic cultures.
Photography support:A full-time photographer accompanies the entire journey, presenting 30 retouched photos and a 15-second itinerary short video.
[Warm reminders]
Xinjiang has a large temperature difference between day and night; bring a windbreaker, sunscreen, and moisturizing skincare products.
The train does not provide disposable items; it is recommended to bring your own toiletries bag and slippers.
Areas such as Kanas and the Pamir Plateau are at higher altitudes; those with underlying medical conditions must inform in advance.
The 2027 Splendid Orient is not recommended as just a trip, but as a cultural dialogue across time and space. From the lively atmosphere of Chengdu to the folk customs of Urumqi, from the snowy mountains and forest seas of Altay to the thousand-year alleys of Kashgar Ancient City, every step is taken on the veins of history. Register now to lock in your seat and start your own legend of the Western Regions!
2027 Splendid Orient Tourist Train Booking Center phone: Special Train Center of Xinjiang Pathfinder International Travel Agency (24-hour consultation phone: 0991-8585456). Purchase tickets through Guo Jing, manager of the Splendid Orient Special Train Department, WeChat: 181-3962-2229