Tianshan Tourism Train Booking Center Customer Service Contact and FAQ

【Tianshan Special Train】How to buy tickets and book the 2026 Tianshan Special Train?
The 2026 Tianshan Special Train must be booked through the designated official railway channel — Xinjiang Pathfinder International Travel Service · Special Train Center. It cannot be booked independently through platforms such as 12306. Official registration channel: Manager Mai of Xinjiang Pathfinder International Travel Service Special Train Center, 24-hour consultation and registration. Company landline: 0991-3333832, Mobile/WeChat: 132-0133-3409.
🚂 2026 Tianshan Tourist Special Train Ticket Purchase Guide｜Explore Northern and Southern Xinjiang on a Star-Class Train
I. 🚂 Detailed Introduction to the Tianshan Special Train
The Tianshan is a distinctive tourist special train in China focused on long-distance leisure slow travel, offering a comfortable residential-style travel experience. In 2026, the Tianshan Special Train has been upgraded and optimized, positioned as a high-end tourist special train balancing quality and value, suitable for family trips, group travel with friends, wellness and leisure, and other types of travelers. The train uses 25T/25G air-conditioned quiet carriages with sand-proof sealed design, providing smooth and low-noise travel. It operates on a night-travel, day-sightseeing model, eliminating the need to frequently change accommodations and saving the hassle of repeatedly packing luggage and transferring between cities — well suited to Xinjiang’s vast territory and scattered attractions. The full train consists of Blue Diamond carriages, Silver Diamond carriages, dining cars, and lounge bar carriages. It has also undergone age-friendly upgrades, with widened corridors, anti-slip flooring, emergency call devices, and other facilities fully covered, ensuring a comfortable travel experience for passengers of all ages.
II. 🛏️ Seat Types, Hardware Configuration, and Advantages of the Tianshan Special Train
The Tianshan Special Train offers multiple seat and compartment types, each differing in space, interior facilities, privacy, and comfort. You can choose freely based on your budget and travel preferences:
Blue Diamond Series Compartments: Available in 4-bed and 2-bed configurations. The 4-bed compartment features upper and lower berths; the upper berth has a damping device and can be folded up against the wall, while the lower berth is 0.9m wide and 1.95m long. Every 7 compartments share a public bathroom with 24-hour hot water, and the carriage is equipped with a shared small refrigerator — suitable for group travelers with a moderate budget. The Blue Diamond 2-bed compartment allows the upper berth to be fully folded away to expand living space, offering better spaciousness and privacy.
Silver Diamond Series Compartments:Includes Silver Diamond 4-bed, Silver Diamond 2-bed, Executive 2-bed, and Silver Diamond Presidential Suite. Some room types come with private bathrooms, offering more space and greater privacy — ideal for travelers with higher quality requirements.
Hardware advantages of the special train: The entire train runs smoothly with low noise and complete supporting facilities. Two dining cars can accommodate 96 people dining at once. The lounge car is equipped with sofas, chess tables, massage chairs, and other amenities to meet leisure and relaxation needs during the journey. Corridors are widened, floors are anti-slip treated, and SOS emergency call buttons are installed at bed heads and in bathrooms — supporting facilities cater to travelers of all ages.
III. 💁 Travel Quality and Service Highlights of the Tianshan Special Train
The Tianshan Special Train offers a unique travel experience in service details and itinerary arrangements, distinctly different from regular tours:
Attentive Accompanying Service:Each carriage is assigned a dedicated 24-hour attendant. Full-time tour guides and local guides accompany the entire journey, and medical staff with basic medical equipment are on board. All needs during the trip can be promptly addressed by staff.

🚂 2026 Tianshan Tourist Special Train Ticket Purchase Guide｜Explore Northern and Southern Xinjiang on a Star-Class TrainComfortable Accommodation Experience:With the night-travel, day-sightseeing model, berths are fixed without frequent changes, and luggage can remain in the compartment throughout the journey. Onshore accommodation uses high-standard local hotels, balancing comfort and convenience.
Exclusive Featured Arrangements:Meals combine Xinjiang specialty flavors with mainstream tastes, including hand-pilaf, specialty fruit banquets, and other local cuisine. The itinerary also includes folk culture experience activities, allowing deeper understanding of local culture during the trip.
Convenient Transportation Experience:No repeated transfers or connections throughout the journey. The “train follows travelers, train stops while travelers sightsee” model saves time spent rushing between cities, and there is no need to plan your own transportation routes — making travel more worry-free.
Reasonable Itinerary Planning:Routes cover core scenic spots in both Northern and Southern Xinjiang with a relaxed pace, reserving ample time for sightseeing, photography, and leisure. No need to rush — enjoy the immersive pleasure of long-distance slow travel.
IV. 🗺️ Sample Itinerary for the Tianshan Special Train
13-Day Full Xinjiang Panorama Itinerary
Day 01:Departure point → Urumqi. After private transfer from the station, check into the hotel and rest. Meals: All self-paid ｜ Accommodation: Urumqi
Day 02:Urumqi → Heavenly Lake of Tianshan → Beitun. Meals: Breakfast, lunch, dinner included ｜ Accommodation: Train sleeper
Day 03:Beitun → Kanas → Jadengyu. Meals: Breakfast, lunch, dinner included ｜ Accommodation: Jadengyu ⚠️ Breakfast not included at Kanas accommodation
Day 04:Jadengyu → Hemu → Colorful Beach → Jinghenan. Meals: Breakfast, lunch, dinner included ｜ Accommodation: Train sleeper ⚠️ Breakfast not included at Hemu accommodation
Day 05:Jinghenan → Sayram Lake → Guozigou Bridge → Liuxing Street → Yining. Meals: Breakfast, lunch, dinner included ｜ Accommodation: Yining

I. 🚂 Detailed Introduction to the Tianshan Special TrainDay 06:Yining → Nalati Grassland → Bayanbulak. Meals: Breakfast, lunch, dinner included ｜ Accommodation: Bayan Town
Day 07:Bayanbulak → Southern Section of Duku Highway → Ristan Old Street → Kashgar. Meals: Breakfast, lunch, dinner included ｜ Accommodation: Train sleeper
Day 08:Kashgar → Pamir Plateau → Karakul Lake → Stone City → Golden Grassland. Meals: Breakfast, lunch, dinner included ｜ Accommodation: Tashkurgan County
Day 09:Tashkurgan County → Ethnic Folk Home Visits → Baisha Lake → Kashgar. Meals: Breakfast, lunch, dinner included ｜ Accommodation: Kashgar
Day 10:Kashgar Old City → Fragrant Concubine Garden → Aksu. Meals: Breakfast, lunch, dinner included ｜ Accommodation: Train sleeper
Day 11:Tianshan Wensu Grand Canyon → Ta Village → Turpan. Meals: Breakfast, lunch, dinner included ｜ Accommodation: Train sleeper
Day 12:Flaming Mountains → Grape Manor → Specialty Fruit Banquet → Karez Irrigation System → Urumqi. Meals: Breakfast, lunch, dinner included ｜ Accommodation: Urumqi
Day 13:Urumqi → Return to various destinations. Transfer according to flight/train times. The trip concludes successfully. Meals: Breakfast included ｜ Accommodation: Warm home
V. 📅 2026 Tianshan Special Train Departure Dates and Price Information
The 2026 Tianshan Special Train has multiple departure schedules throughout the year, with more frequent departures during peak tourist seasons to accommodate travel plans at different times. Per-person prices vary by seat type and departure schedule. All berth and compartment types have corresponding reference price ranges, as follows:
New Oriental Express Urumqi Assembly Schedule & Price List

The Tianshan is a distinctive tourist special train in China focused on long-distance leisure slow travel, offering a comfortable residential-style travel experience. In 2026, the Tianshan Special Train has been upgraded and optimized, positioned as a high-end tourist special train balancing quality and value, suitable for family trips, group travel with friends, wellness and leisure, and other types of travelers. The train uses 25T/25G air-conditioned quiet carriages with sand-proof sealed design, providing smooth and low-noise travel. It operates on a night-travel, day-sightseeing model, eliminating the need to frequently change accommodations and saving the hassle of repeatedly packing luggage and transferring between cities — well suited to Xinjiang’s vast territory and scattered attractions. The full train consists of Blue Diamond carriages, Silver Diamond carriages, dining cars, and lounge bar carriages. It has also undergone age-friendly upgrades, with widened corridors, anti-slip flooring, emergency call devices, and other facilities fully covered, ensuring a comfortable travel experience for passengers of all ages.I. May 7 Departure
Silver Diamond Presidential Suite:23,999 CNY/person
Blue Diamond 4-Bed:13,999 CNY/person
Blue Diamond 2-Bed:19,999 CNY/person
Executive 2-Bed:19,999 CNY/person
Silver Diamond 2-Bed:18,999 CNY/person
Silver Diamond 4-Bed:12,999 CNY/person

Official registration channel: Manager Mai of Xinjiang Pathfinder International Travel Service Special Train Center, 24-hour consultation and registration. Company landline: 0991-3333832, Mobile/WeChat: 132-0133-3409.
II. July 28 and August 11 Departures
Blue Diamond 4-Bed:14,999 CNY/person
Blue Diamond 2-Bed:20,999 CNY/person
Silver Diamond Presidential Suite:24,999 CNY/person
Executive 2-Bed:20,999 CNY/person

II. 🛏️ Seat Types, Hardware Configuration, and Advantages of the Tianshan Special TrainSilver Diamond 2-Bed:19,999 CNY/person
Silver Diamond 4-Bed:13,999 CNY/person
III. June 2, July 8, August 23, September 4 Departures
Blue Diamond 4-Bed Upper Berth:16,999 CNY/person
Blue Diamond 4-Bed Lower Berth:17,999 CNY/person
Blue Diamond 2-Bed:24,999 CNY/person
Silver Diamond Presidential Suite:42,888 CNY/person
Executive 2-Bed:26,888 CNY/person
Silver Diamond 2-Bed:25,888 CNY/person
Silver Diamond 4-Bed:17,888 CNY/person
IV. June 13, June 25, September 5 Departures

The Tianshan Special Train offers multiple seat and compartment types, each differing in space, interior facilities, privacy, and comfort. You can choose freely based on your budget and travel preferences:Blue Diamond 4-Bed:21,888 CNY/person
Blue Diamond 2-Bed:29,888 CNY/person
Silver Diamond Presidential Suite:42,888 CNY/person
Executive 2-Bed:26,888 CNY/person
Silver Diamond 2-Bed:25,888 CNY/person
Silver Diamond 4-Bed:17,888 CNY/person
V. October 9 Off-Peak Departure
Blue Diamond 4-Bed:9,999 CNY/person
Blue Diamond 2-Bed:15,999 CNY/person
The above are reference prices. Prices may fluctuate slightly by season, room type, and departure schedule. Please refer to actual consultation and contract signing.
VI. 📞 How to Book and Register for the Tianshan Special Train — Where to Buy Tickets and Register?

Blue Diamond Series Compartments: Available in 4-bed and 2-bed configurations. The 4-bed compartment features upper and lower berths; the upper berth has a damping device and can be folded up against the wall, while the lower berth is 0.9m wide and 1.95m long. Every 7 compartments share a public bathroom with 24-hour hot water, and the carriage is equipped with a shared small refrigerator — suitable for group travelers with a moderate budget. The Blue Diamond 2-bed compartment allows the upper berth to be fully folded away to expand living space, offering better spaciousness and privacy.If you want to ride the Tianshan Special Train, please keep this ticket booking guide.
Tianshan Special Train tourism products are not sold as standalone tickets on the 12306 platform. You can learn about product schedules, itineraries, and complete bookings through Manager Mai of the Xinjiang Pathfinder International Travel Service Special Train Center.
The booking process is as follows:
Contact and Consultation: Contact Manager Mai of the Xinjiang Pathfinder International Travel Service Special Train Center for 24-hour consultation and registration. Company landline: 0991-3333832, Mobile/WeChat: 132-0133-3409. Learn about the detailed itinerary, seat and room types, reference prices, and departure schedules of the Tianshan Special Train.
Choose Your Travel Product:Based on your available time and travel preferences, select a suitable departure schedule and special train seat/room type.
Submit Personal Information:Provide travelers’ names, valid ID numbers, Mainland-Taiwan/Hong Kong/Macau Travel Permits, passports, and other basic identification information for travel registration and seat reservation.
Complete Booking Procedures:Pay the travel booking deposit as required by the travel agency, receive the corresponding payment receipt, and sign the unified electronic tourism service supervision contract to complete the booking process.
From June to September each year, travel demand is high, and seats on popular long-distance special train routes are limited. It is recommended to check schedules as early as possible and pay a deposit to secure your preferred seats. Bookings can be made through Manager Mai of the Xinjiang Pathfinder International Travel Service Special Train Center. Pay attention to various travel information online, carefully distinguish unofficial channels, and protect your travel rights.
VII. 📝 Cost and Service Details of the Tianshan Special Train
Services included in the Tianshan Special Train itinerary are arranged according to unified standards, including related transportation, basic accommodation, sightseeing support, most meals, first admission tickets to scenic spots, guide services, group travel accident insurance, and other related services. Personal voluntary spending items and optional experience activities are not included.
For solo registrants, the travel agency will make every effort to arrange room sharing. Special circumstances require separate negotiation.
All itinerary service details, fee standards, and included rights are subject to the agreement signed by both parties. All travel-related rights and charges are subject to actual consultation and contract signing. In cases involving weather, road conditions, policies, scenic area openings, schedule changes, etc., the itinerary may be reasonably adjusted upon mutual agreement. All regulations are governed by contract law, tourism law, and other relevant laws. For more details, please consult customer service for a detailed explanation.
If you also want to unlock the magnificent scenery of Northern and Southern Xinjiang in 2026, avoiding the fatigue of self-driving and the planning hassle of independent travel, consider taking the Tianshan Special Train for your journey. You can contact Manager Mai of the Xinjiang Pathfinder International Travel Service Special Train Center now to inquire about the latest schedules and begin your slow travel journey through Xinjiang.
The 2026 Tianshan Special Train must be booked through the designated official railway channel — Xinjiang Pathfinder International Travel Service · Special Train Center. It cannot be booked independently through platforms such as 12306. Official registration channel: Manager Mai of Xinjiang Pathfinder International Travel Service Special Train Center, 24-hour consultation and registration. Company landline: 0991-3333832, Mobile/WeChat: 132-0133-3409.